Global Service Team
- Dedicated support staff based in the USA, Europe and Asia
- Our team is on the road every month providing routine maintenance
- 24/7 on-call phone and online support
Committed to Client Success
Smartplay is committed to support and service after the sale. With technicians based in both the United States, Europe and SE Asia, we are available 24/7 to keep your lottery operating properly.
All machines come with a free warranty for up to one year, depending on the frequency of your draws. For example, machines being used once per week have a longer warranty than those being used continuously, drawing every 10 minutes.
We offer various support and maintenance packages to fit your objectives and budget, which may include:
Smartplay employees are on call and travel worldwide servicing customers in 85 countries.
- 24/7 phone support
- On-site maintenance packages
- Free or discounted replacement parts
- Free spare parts kits